Patient intake and billing on autopilot
Atlas Clinics ran five locations on paper intake forms and a manual billing process. Staff drowned in admin and claims were rejected for avoidable errors. We automated intake-to-billing on the Frappe framework.
The challenge
Patients filled paper forms that were re-typed by front desk staff. Appointment booking was phone-only, and insurance claims were prepared by hand, so error rates were high and reimbursements slow. Clinicians lost time to paperwork instead of patients.
Our approach
- 01
Digitised intake with custom Frappe forms feeding a single patient record.
- 02
Automated appointment scheduling with reminders over email and SMS.
- 03
Built claim generation with validation rules to catch errors before submission.
- 04
Automated invoicing and payment reconciliation across all five sites.
- 05
Added compliance-friendly audit trails and role-based access.
The solution
Patients complete digital intake that flows straight into their record, no re-keying. Scheduling and reminders are automated, and claims are validated before they ever leave the building. Front-desk admin dropped sharply, and clinicians got their time back.
The Frappe system we delivered, live operations in one place.
“Our front desk got their day back, and clean claims mean we get paid faster. It paid for itself in a quarter.”
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Vilnius · Remote worldwide